Summer is here! Because of the heat we may need to hold your order. We will be in Touch. Thanks!

FAQs

Orders are processed and shipped within three business days.  Orders are shipped and delivered on business days (Monday - Friday) only.

UPS Ground

1-10 business days depending on zone

UPS 3 Day Select

For delivery within three days after shipping.

UPS 2nd Day Air

For delivery within two days after shipping.

UPS Next Day Air

For delivery within one day after shipping.

Wine Shipping Restrictions

Wine may be sold and delivered only to persons who are at least 21 years old. By placing your order, you represent to us that you are at least 21 years old and that the person to whom delivery will be made is at least 21 years old. When your wine is delivered, the person receiving delivery may be required to show identification proving that he or she is at least 21 years old. Wine will not be delivered to a visibly intoxicated person.

We require an adult signature in order to deliver alcohol. If you are not available when your package is delivered, UPS will return the package to our distribution center after 3 delivery attempts.  We will contact you when we receive your package.  Reshipping is available for a shipping fee.

Due to state laws, we are only able to ship wine to states that allow direct shipment. In addition, each state imposes limitations on the amount of wine any particular adult may receive by direct shipment, as well as additional taxes and charges that may not otherwise apply in your state. To ensure that you are able to order wine for direct shipment from our website, please consult the specific state requirements for your state. If there is a problem with your order, we will contact you directly.

The laws regarding the direct shipment of wine are constantly changing. For more information and a state by state analysis of direct shipping laws, please visit the Wine Institute. Due to international shipping restrictions, we cannot ship to locations abroad. We cannot ship to PO, FPO, APO or IPO boxes.

Hot Weather Advisory

During hot weather (85 degrees or above), we will hold back wine orders designated to UPS Ground shipping, as the heat may compromise the integrity of fine wine. Ground shipments to the midwest and east coast travel a route through the southwest, so even though temperatures in your area may be cool, we must take into consideration the states your shipment will travel through. Upgrades to 2-Day Air will bypass the heat, but will incur additional charges. Wine shipments will resume as soon as the weather becomes cooler.

States we ship to

AZ, CA, CO, DC, FL, GA, MN, MO, NV, NY, OH, OR, TN, TX, VA, WA, & WI.

Returns

BNA Wine Group wants you to be satisfied with all purchases made on our site. If you are dissatisfied with your purchase for any reason, please contact us at tony@bnawinegroup.com and we will do everything we can to make it right

Please contact us for any questions or further information.